NAVSTA Great Lakes - Fleet & Family Support Center

Naval Station Great Lakes Fleet and Family Support Center is staffed with trained, professional and dedicated people who provide information and assistance. Core services are geared towards developing skills to help individuals and families be more self-reliant and adjust to the challenges of military life, while at the same time, provide a safety net of programs and services to assist them when they need help.

All single and married active duty personnel and their family members, reservists (on extended active duty) and their families, may request assistance. Retired members may receive assistance on a case-by-case basis. FFSC welcomes questions and requests from members of all branches of service.

• Information and Referral – Military and family members can learn what is offered by the FFSC, Navy and local community, and how to access the information and services they want or need.     

• Counseling and Advocacy - Licensed therapists provide short-term counseling for individuals, couples, families and children.

• Sexual Assault Prevention and Response (SAPR) - Provides victim support, prevention and advocate training.

• Family Advocacy/Victim Advocate Services - Provides treatment and domestic abuse victim advocacy services to active duty and their family members where relationship and parenting issues have resulted in abusive (physical, emotional, sexual) or neglectful situations.

• New Parent Support Home Visitation (NPSHV) - Provides support, assistance and education to expectant mothers, and parents of newborns to age three.

• Transition Goals-Plan-Succeed (TGPS) – A mandatory five-day workshop for separating and retiring personnel to ease the transition to their post Navy careers. Spouses are also invited, covers all facets of transitioning. Additional workshops in Entrepreneurship, Technical Training, and Higher Education are also available following the completion of TGPS.

• Family Employment Readiness Program (FERP) - Provides family members with employment information, career counseling, resume assistance, and education resources along with a variety of workshops.

• Life Skills Education – (LSE) Classes include Communication Skills, Stress Management, Anger Management, Conflict Management, Parenting, Healthy Relationships and more.

• Relocation Assistance Program (RAP) - Offers information to incoming and outgoing military families on all facets of their relocation from moving household goods to installation information.

• Personal Financial Management (PFM) - Financial education, planning and counseling.

• Exceptional Family Member Program (EFMP) - Provides support to family members with special needs and coordinates with other agencies to ensure comprehensive medical, education and community support coordination.

• Ombudsman Program - Command ombudsmen are the links between Commanding Officers and military families, the FFSC provides training, support information and resources to ombudsmen and commands.

• Preparedness Education

• Deployment Support – Support services to assist families and service members with managing the challenges of deployment.